Four agents,
four spec sheets.
OP-01
Lead router
a
Scores intent from forms, email and chat
b
Enriches with firmographic data
c
Routes by territory and rep capacity
d
Books meetings on rep calendars
OP-01
Inputs
Forms, email, chat
Output
CRM record + meeting
Live in
14 days
From
$8,500
OP-02
Support agent
a
Answers from your help center and SOPs
b
Takes actions: refunds, returns, updates
c
Escalates with a written summary
d
Learns from every resolved ticket
OP-02
Inputs
Zendesk, Intercom, email
Output
Resolved ticket
Live in
21 days
From
$9,500
OP-03
Document agent
a
Extracts fields with confidence scores
b
Checks against POs and policies
c
Flags exceptions for human review
d
Posts to ERP, sheets or CRM
OP-03
Inputs
PDF, email, scans
Output
Structured record
Live in
18 days
From
$8,500
OP-04
Knowledge agent
a
Indexes Notion, Drive and Confluence
b
Cites a source for every answer
c
Respects existing permissions
d
Sends a weekly knowledge-gap report
OP-04
Inputs
Slack, Teams, web
Output
Cited answer
Live in
12 days
From
$6,500
Works with
your stack.
CRM
HubSpot
CRM
HubSpot
CRM
Salesforce
CRM
Salesforce
Chat
Slack
Chat
Slack
Chat
Teams
Chat
Teams
Gmail
Gmail
Outlook
Outlook
Support
Zendesk
Support
Zendesk
Support
Intercom
Support
Intercom
Docs
Notion
Docs
Notion
Docs
Google Drive
Docs
Google Drive
Payments
Stripe
Payments
Stripe
Commerce
Shopify
Commerce
Shopify
Fig. S-02 — Connector map
Every build
includes.
D.01
Process map
Your workflow drawn as-is and to-be, signed off before a line of code.
D.01
Process map
Your workflow drawn as-is and to-be, signed off before a line of code.
D.02
Spec sheet
Inputs, outputs, tools and limits for every agent, in plain language.
D.02
Spec sheet
Inputs, outputs, tools and limits for every agent, in plain language.
D.03
Test suite
200+ real cases replayed on every change, before anything ships.
D.03
Test suite
200+ real cases replayed on every change, before anything ships.
D.04
Guardrails
Approval steps, spend limits and a full audit log from day one.
D.04
Guardrails
Approval steps, spend limits and a full audit log from day one.
D.05
Live dashboard
Volume, accuracy and hours returned, updated in real time.
D.05
Live dashboard
Volume, accuracy and hours returned, updated in real time.
D.06
Runbook
Everything your team needs to own it — or we operate it for you.
D.06
Runbook
Everything your team needs to own it — or we operate it for you.